Refund Policy

Clear, fair, and transparent refund guidelines for all premium services on SellQuick.ng.

Fair & Transparent Policy

This policy explains how refunds are handled for premium services such as featured listings, verified seller plans, storefronts, and advertising packages. We believe in fairness and trust in every transaction.

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General Policy

Basic listings are free. Refunds apply only to eligible paid premium services depending on usage and activation status.

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Covered Services

  • Featured Listings
  • Verified Seller Plans
  • Storefront Packages
  • Banner Promotions
  • Sponsored Placements
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Eligible Refunds

  • Duplicate or accidental payments
  • Service not activated
  • Technical errors
  • Platform failure to deliver service
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Non-Refundable Cases

  • Already active listings
  • Delivered promotions
  • Verification already started
  • User changes mind
  • Policy violations
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Verification Refunds

Verification fees are generally non-refundable once review begins.

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Refund Request

  • Full name
  • Payment proof
  • Transaction ID
  • Service purchased
  • Reason for request
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Review Timeline

Requests are reviewed within a reasonable time based on verification and eligibility checks.

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Refund Processing

Approved refunds are processed via the original payment method or approved alternatives.

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Fraud Prevention

Fraudulent refund claims may result in account suspension or permanent restriction.

Fair Refund System

We ensure transparency in all transactions while protecting both sellers and the integrity of our marketplace.

How Refunds Work

Simple process designed for clarity, fairness, and fast resolution.

1. Submit Request

Provide complete refund details and payment proof.

2. Review Process

We verify service status and eligibility.

3. Decision

Approved or declined based on policy rules.

4. Processing

Refund is issued through approved payment channels.

Need Help With a Refund?

Our support team is available to assist you with billing, payment issues, and premium service concerns.

๐Ÿ“ง info@sellquick.ng
๐ŸŒ www.sellquick.ng
Fair Service. Transparent Payments. Trusted Growth.
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